Introduction to ISO 9001: Understanding the Essentials of Quality Management

This general course provides a comprehensive introduction to ISO 9001, the internationally recognized standard for quality management systems. Participants will gain a thorough understanding of the principles, requirements, and benefits of implementing ISO 9001 in an organization. Whether you are new to ISO standards or looking to strengthen your knowledge, this course equips you with…

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Description

Course Objectives:
  • Understand the purpose and benefits of ISO 9001.
  • Learn the key principles of quality management.
  • Explore the structure and requirements of ISO 9001:2015.
  • Gain insights into risk-based thinking and the process approach.
  • Learn how to align ISO 9001 requirements with organizational goals.
Topics Covered:
  1. Introduction to ISO 9001 and Quality Management
  2. Key Principles of ISO 9001:2015
  3. Structure of the ISO 9001: The High-Level Structure (HLS)
  4. Context of the Organization (Clause 4)
  5. Leadership and Commitment (Clause 5)
  6. Risk-Based Thinking and Planning (Clause 6)
  7. Support and Resource Management (Clause 7)
  8. Operation and Process Approach (Clause 8)
  9. Performance Evaluation (Clause 9)
  10. Continual Improvement (Clause 10)
  11. Steps to ISO 9001 Certification
Who Should Attend:
This course is ideal for professionals from all industries, including:
  • Managers and team leaders
  • Quality management representatives
  • Newcomers to ISO 9001
  • Anyone involved in quality improvement initiatives
Duration:
One day including 8 hours
Mode of presentation:
Online

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